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Privacy Policy

Last Updated: November 24, 2025

1. Introduction

Rideout Contracting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rideoutcontracting.com or use our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request quotes
  • Schedule consultations or appointments
  • Subscribe to our newsletter or marketing communications
  • Contact us via email, phone, or chat
  • Use our services

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Project details and preferences
  • Payment information (processed securely through third-party payment processors)
  • Any other information you choose to provide

2.2 SMS Messaging and Phone Communications

Rideout Contracting collects contact information, including phone numbers, from users who submit forms on our website. By providing a phone number and opting in, users consent to receive SMS messages related to appointment confirmations, reminders, service updates, and promotional offers. Message frequency varies. Message and data rates may apply. Users may opt out at any time by replying STOP. Rideout Contracting does not share or sell personal information or phone numbers to third parties for marketing purposes.

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process your requests, quotes, and consultations
  • To communicate with you about your projects and our services
  • To send you marketing communications (with your consent)
  • To respond to your inquiries and provide customer support
  • To analyze website usage and improve user experience
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device that help us improve your experience.

We use cookies for:

  • Essential website functionality
  • Analytics and performance monitoring
  • Marketing and advertising (with your consent)
  • Personalization of content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze information, including:

  • Google Analytics: To analyze website traffic and user behavior
  • Google Tag Manager: To manage tracking tags and scripts
  • GoHighLevel: For customer relationship management and marketing automation
  • Payment Processors: To securely process payments
  • Chat Widgets: To provide customer support

These third-party services have their own privacy policies. We encourage you to review their privacy policies to understand how they handle your information.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, property, or safety, or that of our customers or others
  • With Your Consent: When you have given us explicit consent to share your information

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt-out of marketing communications and SMS messages (reply STOP to opt out of SMS)
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Rideout Contracting

Email: info@rideoutcontracting.com

Phone: 226-401-8332

Serving: Kitchener, Waterloo, Cambridge, Guelph & surrounding areas